DoctorSaliva

1. Introduction

DoctorSaliva ("we," "us," or "our") operates a digital health education platform providing oral-systemic health insights, salivary diagnostic interpretation tools, and clinician-curated educational resources. We are committed to protecting the privacy and security of your personal information and health data.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform, accessible at www.doctorsaliva.com (the "Platform").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address
• Account login credentials
• Professional credentials (for healthcare provider accounts)
• Communication preferences

2.2 Health-Related Information

Users may voluntarily provide:

• Uploaded salivary test results and oral microbiome data
• Health questionnaire responses
• Self-reported health status and wellness information
• Life stage and health condition information

2.3 Usage and Technical Information

We automatically collect:

• Device information (type, operating system, browser)
• IP address and location data
• Platform usage patterns and analytics
• Cookies and similar tracking technologies

2.4 Payment Information

Payment information is processed securely by third-party payment processors (such as Stripe). DoctorSaliva does not store or have access to complete credit card numbers.

3. How We Use Your Information

We use collected information to:

• Provide personalized educational insights and health reports
• Enable users to track oral-systemic health trends over time
• Improve platform functionality and user experience
• Communicate with users about services, updates, and educational content
• Process subscription payments and manage accounts
• Maintain platform security and prevent fraud
• Comply with legal obligations
• Conduct research and analytics to improve our services (de-identified data only)

4. Health Data Privacy and Security

DoctorSaliva takes the privacy and security of health-related information seriously. We implement administrative, technical, and physical safeguards designed to protect your personal health information (PHI):

• Encryption: All data is encrypted in transit using industry-standard SSL/TLS protocols
• Secure Storage: Health data is stored on secure, encrypted servers
• Access Controls: Access to health information is limited to authorized personnel only
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing
• Employee Training: Staff members receive privacy and security training

HIPAA Considerations: While DoctorSaliva implements HIPAA-level security practices, the specific applicability of HIPAA regulations depends on how the platform is used. Users should consult with their healthcare providers regarding HIPAA-covered uses.

5. Third-Party Services

We may use trusted third-party service providers for:

• Payment Processing: Stripe and other payment processors
• Cloud Hosting: Secure infrastructure providers
• Analytics: Usage analytics and performance monitoring
• Email Communications: Transactional and educational email delivery

These third parties are contractually obligated to maintain the confidentiality and security of your information and are not permitted to use your health data for their own purposes.

6. Data Sharing and Disclosure

We do not sell your personal or health information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: With trusted third parties who assist in platform operations (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or legal process
• Safety and Protection: To protect the rights, property, or safety of DoctorSaliva, users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued privacy protections)

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal and health data we maintain about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your data, subject to legal retention requirements
• Data Portability: Request a copy of your data in a machine-readable format
• Withdraw Consent: Withdraw consent for data processing where consent was the legal basis
• Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at support@doctorsaliva.com. We will respond to your request within 30 days.

8. Data Retention

We retain your personal and health information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

Users may request deletion of their account and associated data at any time, subject to legal retention requirements.

9. Children's Privacy

DoctorSaliva is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. International Users

DoctorSaliva is based in the United States. If you access the Platform from outside the U.S., your information may be transferred to, stored, and processed in the United States. By using the Platform, you consent to such transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: